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FAQ

Welcome to our frequently asked questions page! We’ve posted the most common questions asked here for fast and convenient answers.

If you can’t find an answer to your problem here, Contact Us

Getting Started


Do I have to pay to join?

No, it is 100% free to join Datefinder4u.com.

How do I register with Datefinder4u.com?

To become a member of our community, all you need is your e-mail address, and a password you create. You can register Here

How do I log in?

Log in to your Datefinder4u account with the user name and password you created when you registered. Or you may log in using your Facebook accounts. Login here.

What do I do after I sign-up?

The best way to start is to add your profile picture and information about yourself. The more specific you are, the better chances you have of attracting the right person to you. Completing your profile will increase your success here, so don’t skimp on this step. Once you have updated your profile, get out there and mingle!

How do members exchange photos?

Users can exchange photos with each other through their message box. Browse for the photos you want to share, choose the image, and click okay to send.

How can I find and contact other members?

We offer multiple ways to contact people that interest you. To find local members, use our regional map or the search function. You can also contact any member you like by sending them a personal message or instant message from their profile.

Managing Your Account


What are the guidelines for adding photos?

When you upload your photos, you will get the best results using images under 300kb, and in the JPG, PNG, or GIF formats.

To sustain an inoffensive environment, the following photos are prohibited:

* Photos with sexual content/nudity

* Photos of or including children

* Commercial photos

* Photos that violate a copyright

* Photos with abusive, insulting, or otherwise offensive content

*Photos that show personal information, for example, names or email addresses

How do I upload photos to my profile?

To upload a photo on your profile, follow these steps:

1. Click the upload button in your profile.

2. Click on one of the options to upload your picture.

3. Follow the instructions on the screen.

How can I delete photos from my photo album?

You can delete a photo by hovering over the picture you want to delete - when the “x” appears in the corner, click it.

What are credits used for?

After your initial free credits (if you have) are spent you may purchase additional credits for sending pictures and messages.

Can I report abusive behavior?

Yes. We take reports very seriously. We hold our members to a very high standard to ensure an enjoyable and comfortable experience for everybody.

If you feel that someone is acting in an offensive, suspicious, or abusive manner, please don’t hesitate to report them to us. We also appreciate when you report members who are using our services for commercial activity or fraud. This helps us keep our site pleasant and professional.

Report or Block a User

The best way to report someone is to use the on-screen “Report” link.

The Block List is a privacy setting that allows you to block messages from people you no longer wish to receive messages from. By adding a person to this list, you are setting up your profile to reject every message they send.

To I remove a member from your blocked list, just click on the link again and the status will change.

How can I activate or deactivate notifications and newsletters?

The option to activate or deactivate notifications and newsletters is located in your profile edit.

How do I delete my account?

After logging into your account:

1. Click on you usernamn tab in right top corner"

2. Select the "profile edit" in the scroll down menu.

3. Click the “Delete Account” button in the buttom of the page.

You are responsible for deleting your own accounts, please do not contact us requesting that we delete it for you.

The information you delete will be irretrievable once you have deleted it, so please consider your options well before making your decision!

Mobile Datefinder4u


Can I access Datefinder4u with my mobile?

Yes. Our site is designed to function well on both personal computers and mobile devices.

Do you have an internet enabled mobile or Smartphone App?

Our mobile application is still under development, but it will be available soon!

Troubleshooting


Why can’t I login with my username and password?

Double check to ensure you are spelling your username and password correctly, and that the case is correct. If you are still unable to log into the system, contact us and describe in full detail the problem you’re experiencing.

How do I change my personal information?

Click on your user name and then “profile edit”. To change your personal information, simply edit your profile as you please and click “Save”.

How do I recover a forgotten password?

Click on the link “Forgotten Password” and we will send you a temporary password that you can use to sign in and change your password to what you want.

How can I change my e-mail address?

You can change your e-mail address in your Profile edit.

Datefinder4uSafety


Is it safe to use Datefinder4u?

We guarantee the safety of your personal information, but can take no responsibility for what our users say and do. For more information, please read our Privacy Policy and our Terms of use

Is my Financial Information safe?

Yes. The details of your payment are taken through our secure server that uses the strongest encryption technology available.

It is however, important for you to continue to protect your own private and financial information as you interact with people here:

Never share private or financial information

Watch for the red flags we give in the safety tips section

Be careful about clicking on URL links

Are there any actions I can take on my own to increase my safety?

Absolutely. Although we implement the safety precautions we can, ultimately the responsibility to choose dates and interact with them wisely is yours.

We urge you to:

Apply good judgment.

Watch for red flags.

Always proceed with caution.

Research individuals on your own.

Keep your dating experience safe by applying common sense.

For more information on these topics please visit our Safety Tips page.